AREA MANAGER Position – Maternity Cover with possibility of extension

Who we are and our mission statement:

Olympian has a long and proud history from when the club was first established in 1965. The club was among the first in getting Gymnastics established in Ireland. 

Discipline, hard work, perfection in execution, consistency, and dedication in everything we do, is the main ethos of the club. Additionally this is also balanced with the fun and enjoyment of the sport through progressing one’s capabilities by overcoming the challenges of obtaining new skills combined with the sense of achievement. As gymnasts grow and develop with the club we want the most dedicated and talented ones to eventually train the next generation of gymnasts coming through, thus creating a sustainable cycle in order for future generations to benefit from the richness of the experiences at Olympian Gymnastics Club. 

Olympian Gymnastics Club is committed to teaching gymnastics to all levels and abilities in a safe and fun environment. We want all our gymnasts to leave their classes with a big smile on their face and a sense of achievement.

We are searching for an AREA MANAGER to join our team! 

As a key member of our staff, you will be responsible for the oversight of club operations to ensure an exceptional member experience! 

You will manage the run and training process for all venue employees and will be accountable for leading the team in a positive, motivating manner with a continuous focus on employee development alongside with the operations managers. You will also be responsible for ensuring a financially successful venue.

Some of your responsibilities will include:

POSITION:

    • Maternity cover – 6 months contract with possibility of extending 
    • Full-time position (37.5h/week)
    • Weekend work necessary
    • Working hours: between 9am to 11pm.

 

STAFF MANAGEMENT:

    • Create staffing schedules with the assurance that all shifts are regularly covered.
    • Lead by example and maintain consistent accountability for reports – training and coaching staff members, customers & athletes incidentes – to provide exceptional customer service.
    • Administer and process all weekly/monthly employee hours.
    • Prepare and submit all HR related forms in a timely manner.
    • Resolve employee issues or concerns in a professional manner.
    • Manage disciplinary activities in conjunction with Operations Managers.
    • Provide backup support for any employee who is absent.
    • Follow and implement the “Olympian Way ethos”.

 

CUSTOMER SERVICES/FRONT DESK ACTIVITIES:

    • Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
    • Answer phones in a friendly manner and assist callers with a variety of questions – on site hours.
    • Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
    • Respond to member questions and concerns in a timely and professional manner.
    • Conduct merchandise/other stock and audit/feedback reports.

 

MEMBER ACCOUNTS:

    • Respond to member questions and concerns in a timely and professional manner.
    • Direct members to our website or to our office administration staff.

 

CLUB CLEANLINESS & MAINTENANCE:

    • Keep the lobby area clean and orderly.
    • Regular facility cleaning and to a good standard such as mopping the floor, equipment maintenance, trash removal (if necessary), cleaning windows and mirrors (if necessary), etc.
    • Regular cleaning/check of all exercise equipment and toilets following routine cleaning schedule (if applicable).
    • Oversee the safety of employees, members and club property by determining when equipment or facilities are in need of repair and communicating to Operations managers in a timely manner.

 

MISCELLANEOUS:

    • Collection of merchandise orders for the venue
    • Drop off monies for merchandise to the Office (if needed).
    • Oversee the ordering of club supplies using specific budget based on club requirements (equipment, marketing, others, etc).
    • Track Key Performance Indicators such as registrations, guest counts, cancels, info calls (weekly, monthly, annually).
    • Produce marketing plan for the year and constant reviews.
    • Appraisals for staff members in conjunction with Operations manager.
    • Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions implemented in the venue/company.

 

QUALIFICATIONS & OTHER PLUSES

  • 1 year of customer service experience is preferred, preferably in the fitness/sports industry.
  • High school diploma (minimum).
  • Must be 18 years of age or older.
  • Gymnastics background – preferably as a coach or willing to undergo training.
  • First Aid Certification (plus).
  • Safeguarding level 1 (plus).
  • Garda vetting (position is dependent on approval).
  • Basic computer proficiency (Microsoft office).
  • Superior problem solving skills.
  • Exceptional leadership and diplomacy skills.
  • A passion for sports, health, recreation and fitness.

 

PHYSICAL DEMANDS/REQUIREMENTS:

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to lift up heavy equipment.
  • Will occasionally encounter toxic chemicals during shift (bleach, etc.).

 

WHY YOU SHOULD JOIN OLYMPIAN GYMNASTICS!

  • Contribute to changing people’s lives every day by helping us create a healthier & active life!
  • Work hard and play hard with an amazing group of talented, dynamic professionals!

WANT MORE REASONS?

  • Pension Scheme.
  • Vacation/Sick Time/Holiday Pay – 20 annual days (Some of these days must be allocated on company closure dates – Christmas and New Year).
  • Full use of the gym & equipment (off peak times).
  • Biggest recreational club in Ireland.
  • Upskilling training provided. 

SALARIES AND BENEFITS:

  • Competitive salary commensurate with experience.

 

  • Maternity leave – contract extending is a possibility depending on performance and new business opportunities.

 

APPLICATION DEADLINE:

  • Position will remain open until filled.

 

TO APPLY:

  • Please apply by email (joao@olympiangymnastics.com) or by post – Addressed to Joao Ferreira at Olympian Gymnastics HQ. Unit A, Taurus Business Park, Greenhills Road, Dublin 24.
  • Please attach a resume and a cover letter of interest with your application.