Please, look for an answer below before contacting us. Thank you.
Classes AND CAMPS DURING THE COVID-19 PANDEMIC CRISIS
Update Monday 12 October
Following the most recent update from the government, our classes have been temporarily postponed until the restrictions have been lifted on Dublin. Classes will resume as soon as we’re operational again following clarification from Sport Ireland on operating under Level 3 lockdown.. Registration is still open for new members, you can still book into classes by visiting the Book Now page for full list of available classes.
COVID-19 PROTOCOLS FOR GYMNASTS AND PARENTS
As our classes and camps start back up, we have introduced new measures to reduce the spread of Covid-19 in our club. Please READ THIS before returning to our club
What will happen to my classes if there is another lockdown?
Any classes that are cancelled in further lockdowns imposed on Dublin will be postponed and will be pushed back into later in the year (e.g. January). All members will be informed as soon as possible, and will be reminded when classes are due to resume also.
How do I apply for a refund if I'm not returning to class?
If you will not be returning to classes,you can apply for a refund using the form linked HERE. Please note that a ‘Member Sign-Up’ fee applies to all term costs beginning from the start of the term and are non-refundable.
Registration & Company Questions
What Are Your Terms & Conditions?
Our Terms & Conditions can be found HERE.
What Are Your Child Welfare Policies?
Our Child Welfare & Protection Policies can be found HERE.
What Information Do You Need About Us?
With the updated GDPR legislation in affect you should be aware of what data we hold about our members. Full details about our Privacy Policy can be found HERE.
For child protection purposes we need an up-to-date contact numbers and any relevant medical information about your child in the case of an emergency. It is important if there are any changes of circumstance for your child (i.e. medical, change of address and in particular change of phone number) that you inform us.
Any information you provide us is confidential and will not be shared with third parties.
How Much Is My Child's Class?
The price will vary dependant on which class your child attends. A guideline of prices can be found below:
- General class (1 hour): starting from €170
- 1-2 hours: €210-€330
- 2-3 hours: €260-€410
- 3-4 hours: €420-€500
- 4+ hours: €500-€660
Note: prices can vary between venues, and programmes, such as Adult-Child classes.
All prices are for the full term.How Do I Create and Account and Sign My Child Up For Gymnastics?
To sign your child up for gymnastics, you need to create an account: follow the steps below:
1. Go to the ‘Sign In’ or ‘Book Now’ pages.
2. Fill in your information in the fields on the left, and click ‘Register’.
3. You will receive an email asking you to activate this account.
4. After you have done so, go to the ‘Book Now’ section where you can fill in your child’s details, and then select an appropriate class for your child’s age.
5. After you have successfully registered and paid for this class, you will receive a confirmation email with the class details and start date. You will be able to see all the bookings you have made in the ‘My Account’ section on the website.
How Do I Re-Register My Child For Gymnastics?
If your child is already a member you can register via our online registration before the start of term. Please sign in to your account and go to the Book Now page or use the invitation link that has been emailed to you. You will receive prior notification of member registration dates.
If your child is not a current member you will have to wait until registration opens to the general public. Please contact us on 0860825737 or email info@olympiangymnastics.com for more information.
How Do I Register Additional Children or Classes?
- Sign in to your existing account or if you do not have one yet, set up a new account.
- Click on any Book Now button.
- Select your first child or add your first child’s details.
- Enter the Class Info: Program Type / Venue / Day / Class Time -this will show classes relevant to your child’s age group.
- Click on “Additional Class/Child” at the bottom and select your second child in the drop down menu or add another child’s details.
- Enter the Class Info as before.
- Repeat steps 5 and 6 to add more children or more classes.
- Proceed to Summary and you will see all registrations. Check all details are correct.
- Proceed to Payment and you will see all discounts applied.
How Do I Register Two or More Children Using the Invitation Link?
- Use the invitation link that was sent to you via email. This will prompt you to sign in to your account. This will bring you straight into the Booking Page.
- The Class Info section will be pre-populated with the details of the class you have been invited to.
- Select the child relevant to this class in the drop down menu under “Child Info”.
- Click on “Additional Class/Child” and select your next child in the drop down menu.
- Enter the Class Info for that child: Program Type / Venue / Day / Class time. You may see the current Term classes listed denoted by T1/T2/T3. Please choose the new Term listing T1/T2/T3. This will be the class that you have received an invitation for.
- Repeat this process for any subsequent bookings. You will only be able to choose the class you have an invitation for.
- Click on “Proceed to Summary” to check the bookings.
- Click on “Proceed to Payment” and you will see the sibling / extra class discount applied.
How Do I Pay For My Child?
You can pay for your child online when registering via credit/debit card on the Payment page.
Is There A Discount For Siblings?
Yes, there is a €10 discount for each additional sibling in our Club venues or for any member doing more than one class with us. We have a €5 discount for each additional sibling in our Mini-Club venues. This discount will be applied on the payment page during online registration.
At What Age Can My Child Start Gymnastics?
We take gymnasts into independent classes from 3 and a half years and up. We do request that all gymnasts are toilet trained. We also have Gym Tots Starters classes for 1.5-3.5 years, where parents participate in the class also.
Is There A Waiting List?
Yes we do have waiting lists for our classes. First you must create an account on our website. Once activated, add your child’s info on the Book Now section and select your preferred class. If that class is full click the ‘Register for Waiting List’ button. Proceed to Summary and Payment to complete. Please Note: You will not be charged to go onto a waiting list. When a spot becomes available, the first name on this list will be contacted. Note: Once you have registered into a class, you will be removed from all waiting lists that you may have previously registered for *unless requested otherwise*.
When Can I Register My Child For Next Term?
We will contact all of our members when it is time to register for next term. We give all our current members a few weeks to register into classes prior to opening registration to the waiting list and the general public. Note: We do not automatically re-enroll you for your class.
Can My Child Start Mid-term?
Yes, if there is space in your desired class you can start mid-term in that class. Registration for any classes with availability can be booked via our online booking system. The price is adjusted from Week 4 of Term to reflect the number of weeks remaining. We close membership if the class is full or if our term has gone beyond week 11.
How Do I Update My Account Details?
To update your contact details online, please sign in to your account and go to My Account/Parent Info. Here you can update any of your contact details. Go to My Account/Gymnasts Info to update your children’s details, ie. adding an illness or checking a birth date. Go to My Account/Bookings to view all previous class bookings. Any current bookings can also be edited / managed here. Go to My Account/Orders to view any shop orders you have made through our online shop.
How Will Olympian Gymnastics Communicate With Parents In The Events Of Closures, Notices, Emergencies, Etc.?
In the event of an emergency we will always call the contact numbers we have on file so please ensure that there are two up-to-date contact numbers on your account.
For all other notices, such as in the case of changes to a class schedule, we will notify all our members via text, giving as much advance notice as possible. We will also update our website calendar and Facebook page. We may put up notices at the gym and Site Managers will also verbally inform members. We may also email parents in the case of major disruptions to classes. We will always make up any classes missed to make sure you get the full 15 weeks of term.
Class / CAMP Information & Questions
Where Can I Find The Class Timetable/Schedule?
All venue timetables can be found below and calendars for the year can be found on our Calendar pages.
- Greenhills
- Monday: 10:30-11:15 (Adult/Child GT Starters -ages 1.5-3); 11:30-12:15 (Adult/Child GT Starters -ages 1.5-3); 12:30-13:30 (Gym Tots -ages 3-5); 14:00-15:00 (Gym Tots Explorers-ages 1.5-5) ; 16:30-17:30 (ages 5-7); 17:30-18:30 (ages 8+); 18:30-20:30 (Invite Only Tumbling & Conditioning -ages 8+)
- Tuesday: 15:30-16:30 (Gym Tots Explorers-ages 1.5-5); 16:30-17:30 (ages 5-7); 17:30-18:30 (ages 8+); 18:30-19:30 (Teen Open Class -ages 12+)
- Thursday: 15:30-16:30 (Gym Tots Explorers-ages 1.5-5); 16:30-17:30 (ages 5-7); 17:30-18:30 (ages 7-9); 18:30-19:30 (ages 9+)
- Saturday: 09:00-9:45 (Adult/Child GT Starters -ages 1.5-3); 10:00-11:00 (Gym Tots Explorers -ages 3-5); 11:00-12:00 (ages 5-7); 12:00-13:00 (ages 8+);
- Sunday: 09:00-10:00 (Gym Tots Explorers -ages 3-5); 10:00-11:00 (Gym Tots Explorers -ages 3-5); 11:00-12:00 (ages 5-7); 12:00-13:00 (ages 8+)
- Templeogue
- Monday: 17:30-18:30 (ages 5-7); 18:30-19:30 (ages 7-9); 19:30-20:30 (10 +TEENgym/GymFit)
- Wednesday: 16:30-17:30 (Gym Tots ages 3-5); 17:30-18:30 (ages 5-7); 18:30-19:30 (ages 7-9); 19:30-20:30 (ages 9+); 20:00-21:30 (Invite Only Jason’s Boys ages 10+); 20:30-21:30 (TEENgym -ages 10+)
- Thursday: 17:30-18:30 (ages 5-7); 18:30-19:30 (ages 7-9); 19:30-20:30 (ages 8+)
- Friday: 17:30-18:30 (ages 5-7); 18:30-19:30 (ages 7-9); 19:30-20:30 (ages 8+)
- Saturday: 09:15-09:45 (Adult/Child ages 1.5-3); 10:00-11:00 (Gym Tots ages 3-5); 11:00-12:00 (Gym Tots ages 3-5); 12:00-13:00 (ages 5-7), 13:00-14:00 (ages 6-7); 14:00-15:00 (ages 8-9); 15:00-16:00 (ages 8+); 16:00-18:00 (Double class – ages 8+)
- Sunday: 10:00-11:00 (Gym Tots ages 3-5); 11:00-12:00 (ages 5-7); 12:00-13:00 (ages 7+);
- Knocklyon
- Monday: 17:30-18:30 (ages 5-8); 18:30-19:30 (ages 9+); 19:30-20:30 (TEENgym -ages 10+)
- Friday: 16:30-17:30 (ages 5-7); 17:30-18:30 (ages 6-8); 18:30-19:30 (ages 8+); 19:30-20:30 (ages 9+)
- Saturday: 09:15-09:45 (Adult/Child ages 1.5-3); 10:00-11:00 (Gym Tots ages 3-5); 11:00-12:00 (Gym Tots ages 3-5); 12:00-13:00 (ages 5-7); 13:00-14:00 (ages 5-7); Saturday 14:00-15:00 (ages 8+)
- Sunday: 09:15-09:45 (Adult/Child ages 1.5-3); 10:00-11:00 (Gym Tots ages 3-5); 11:00-12:00 (Gym Tots ages 3-5); 12:00-13:00 (ages 5-7); 13:00-14:00 (ages 8+); 14:00-16:00 (Invite Only Advanced Class ages 8+)
- Milltown
- Monday: 18:15-19:15 (ages 5-7); 19:20-20:20 (ages 8+); 20:25-21:25 (TEENgym -ages 10+)
- Tuesday: 18:15-19:15 (ages 5-7); 19:20-20:20 (ages 7-9); 20:25-21:25 (ages 9+)
- Thursday: 18:15-19:15 (ages 5-7); 19:20-20:20 (ages 7-9); 20:25-21:25 (ages 9+)
- Friday: 18:15-19:15 (ages 5-7); 19:20-20:20 (ages 7-9); 20:25-21:25 (ages 9+)
- Saturday: 9:00-10:00; (Gym Tots ages 3-5); 10:05-11:05 (Gym Tots ages 3-5); 11:10-12:10 (ages 5-6); 12:15-13:15 (ages 7-8); 13:20-14:20 (ages 8+); 14:25-15:25 (ages 9+);
- Sunday: 09:15-9:45 (Adult/Child ages 1.5-3); 10:00-11:00 (Gym Tots ages 3-5); 11:05-12:05 (ages 5-6); 12:10-13:10 (ages 6-7); 13:15-14:15 (ages 7+); 14:20-16:20 (Invite Only Advanced Class ages 8+)
- Ballinteer
- Monday: 18:00-19:00 (ages 5-7), 19:05-20:05 (ages 7-8), 20:10-21:10 (ages 9+)
- Tuesday: 18:00-19:00 (ages 5-7); 19:05-20:05 (ages 8+); 20:10-21:10 (TEENgym -ages 10+)
- Wednesday: 18:00-19:00 (ages 5-7), 19:05-20:05 (ages 7-8), 20:10-21:10 (ages 9+)
- Thursday: 18:00-19:00 (ages 5-7), 19:05-20:05 (ages 7-8), 20:10-21:10 (ages 9+)
- Saturday: 13:10-13:40 (Adult/Child ages 1.5-3); 13:45-14:45 (Gym Tots ages 3-5); 14:50-15:50 (ages 5-7); 15:55-16:55 (ages 8+);
- Sunday: 13:10-13:40 (Adult/Child ages 1.5-3); 13:45-14:45 (Gym Tots ages 3-5); 14:50-15:50 (ages 5-7);
- Display Teams
- Greenhills Teams -Odyssey (Wednesdays 18:30-20:30 & Saturdays 15:00-18:30); Kallisto (Fridays 18:00-20:00 and Saturdays 15:00-18:30); Athena (Wednesdays 17:00-18:30 & Saturdays 13:00-15:30); Hermes (Saturdays 13:00-15:00); Pandora (Fridays 16:00-18:00)
- Milltown Teams- Artemis (Saturdays 15:30-17:30); Apollo (Saturdays 17:30-19:30)
- Templeogue Teams- Mania (Saturdays 18:00-20:00); Electra (Sundays 13:00-15:00)
- Knocklyon Team- Hypnosis (Fridays 18:30-20:30)
What Are The Class Terms?
Term 1 runs from late August /early September – December. Term 2 runs from January – May.
Term 3 is shorter and runs from May – June in certain venues.
Note: The length of some Terms may vary for different venues. Please check the online Calendar for your venue.
What Should My Child Wear To Class?
Your child should wear comfortable clothes that don’t restrict their movement, such as a track suit, t-shirt, leggings, leotard, or shorts. Our official club leotard and shorts, t-shirt and hoodie can be bought from our online shop. Do not wear jackets, jeans, jewellery, hats or skirts. Gymnastics shoes are required to be worn in all classes. These can be bought on our online shop, or if out of stock, from dance shops.
Is My Child Allowed To Wear Socks?
Unfortunately we do not permit the gymnasts to wear socks due to our safety regulations in the gym however your child is welcome to wear gym shoes. You can purchase these from our online shop. Gym shoes are mandatory in class since September 2018.
Where Can I Drop Off And Pick Up My Gymnast?
We ask that any parents dropping off or picking up gymnasts do so at the main entrance / exit doors to the gymnasium. Our coaches supervise drop-off and collection at each door ensuring that no gymnasts are leaving on their own. With prior written instruction from a parent we will allow older children to make their own way to and from class. *Please note: new Covid-19 policies have been introduced that may affect this – look out for signage at your venue for precise information*
What Should My Child Bring To Class?
Gymnasts should bring a drink of water to their class and can keep it with their belongings. We ask that gymnasts do not carry their water around the gym with them as we do not want any spillages on the gym equipment. Older gymnasts are welcome to bring their mobile phones with them but they must be turned to silent and kept in their bag throughout the class. Please ensure that your child has all their belongings with them as they leave the gym. *Please note: new Covid-19 policies have been introduced that may affect this*
What Are The Olympian Proficiency Awards?
During the year, from September-May, all our gymnasts in our Recreational Classes will work towards achieving a set number of skills suitable to their level of gymnastics. Gymnasts must successfully complete eight out of the ten skills to complete each badge. Each gymnast will be awarded a Badge if they are successful. The Badge order goes from 5, 4, 3, 2, 1 and then Bronze, Silver, Gold, Platinum and Diamond. For some badge levels, in particular the higher ones (Badge 1, Bronze, Silver, Gold, Platinum and Diamond) the skills could take a number of years to achieve, so they may not receive the badge/medal, but will still receive a certificate. It’s important to note that gymnasts are assessed to ensure they’re working on the appropriate level of Badge throughout the year for their particular skill level.
What is the Badge Presentation?
Gymnasts will be awarded their Badge and Certificate at the end of the class with their group and coach.
When is the Badge Presentation?
The Badge Presentation will take place near the end of Term 2. See our calendar for the exact date for your particular venue/class.
What skills does my child have to work on for each Badge level?
Over the course of the year your child’s coach will explain which skills they need to work on to pass their badge level.
What Is The Gymnast-To-Coach Ratio?
Our approximate gymnast-to-coach ratio in class is 10-12 gymnasts: 1 coach. This can vary depending on the coach and the class. If a group has an assistant with them this ratio can change. *Please note: new Covid-19 policies have been introduced with the use of bubbles, pods and individual training that may affect this*
Where Can Parents Wait During Class?
Parents may accompany their children into the gym at the start of class and during the class they may wait in the entrance hall. Only gymnasts and coaches are allowed on the gym floor, please ensure all other children in your care (excluding gymnasts) are fully supervised and kept off the gym floor at all times. Parents will be invited to class displays / awards during the year where they will be able to see their gymnast performing or receiving awards. Parents will be notified in advance of all events in the gym. *Please note: new Covid-19 policies have been introduced that means parents are not allowed inside the gyms *
Should We Arrive Early?
Children should arrive at class about 5-10 minutes early so that they are ready for the very important warm-up at the start of the class. Children may not be dropped off early to watch the other classes unattended. Please ensure you are punctual collecting your child as coaches need to start teaching the next class.
What Camps Does Olympian Run?
We run a number of week-long camps throughout the year. We run one week of Hallowe’en Camp during the Autumn mid-term break. We have two weeks of Easter Camp over the Easter break. During July and August we run 6-8 weeks of Summer Camps. Camps are open to everyone, not just our members. Note: The number of weeks varies from venue to venue.
SUMMER CAMPS 2021 – Registration for members will open for Members on Wednesday 12th May 2021
DAY CAMPS Ages: 5-15 Time & Days: from 9:30-13:30, Monday to Friday Price: €120 Locations:
- Week 1 (5th-9th Jul)
- Greenhills
- Templeogue
- Knocklyon
- Milltown
- Week 2 (12th-16th Jul)
- Greenhills
- Templeogue
- Knocklyon
- Milltown
- Week 3 (19th-23rd Jul)
- Greenhills
- Templeogue
- Knocklyon
- Milltown
- Week 4 (26th-30th Jul)
- Greenhills
- Templeogue
- Milltown
- Week 5 (3rd-6th Aug – 4 day camp)
- Greenhills
- Templeogue
- Knocklyon
- Milltown
- Week 6 (9th-13th Aug)
- Greenhills
- Templeogue
- Knocklyon
- Milltown
- Week 7 (16th-20th Aug)
- Greenhills
- Templeogue
- Knocklyon
- Milltown
- [Week 8 (23rd-27th Aug)
- Greenhills
- Knocklyon
- Templeogue [To Be Confirmed]
GYM TOTS CAMPS Ages: 3-5 Time & Days: from 14:30-17:00, Monday to Friday Price: €75 Locations:
- Week 1 (5th-9th Jul)
- Greenhills
- Week 2 (12th-16th Jul)
- Greenhills
- Milltown
- Week 3 (19th-23rd Jul)
- Knocklyon
- Week 5 (3rd-6th Aug)
- Greenhills
- Week 6 (9th-13th Aug)
- Greenhills
- Week 7 (16th-20th Aug)
- Templeogue
- [To Be Confirmed]Week 8 (23rd-27th Aug)
- Greenhills
- Templeogue
- Knocklyon
AFTERNOON CAMPS Ages: 5-15 Time & Days: from 14:30-18:30, Monday to Friday Price: €120 Locations:
- Week 1 (5th-9th Jul)
- Knocklyon
- Milltown
- Week 2 (12th-16th Jul)
- Templeogue
- Knocklyon
- Week 3 (19th-23rd Jul)
- Templeogue
- Milltown
- Week 4 (26th-30th Jul)
- Milltown
- Week 5 (3rd-6th Aug)
- Templeogue
- Knocklyon
- Milltown
- Week 6 (9th-13th Aug)
- Templeogue
- Knocklyon
- Week 7 (16th-20th Aug)
- Knocklyon
- Milltown
- Week 8 (23rd-27th Aug)
- Knocklyon
- Templeogue [To Be Confirmed]
INTENSIVE CAMPS Ages: 8+ Time & Days: from 15:00-20:00, Monday to Friday Price: €120 Locations:
- Week 1 (5th-9th Jul)
- Templeogue
- Week 2 (12th-16th Jul)
- Knocklyon
- Week 6 (9th-13th Aug)
- Milltown
What Do I Need To Know About Camps?
-Camps are fun! Our coaches will work with their group on their gymnastics skills but we also include games, fun challenges and other activities during the week.
-Gymnasts must come dressed appropriately for the gym (unless we have asked you to come in fancy dress!).
-Gymnasts must also bring outdoor running shoes and a jacket.
-Gymnasts will be put into a group with their peers for the week. They must be 5+ to join one of our camps. For certain activities groups may be mixed around.
-There is one 15 minute morning break where gymnasts can have a snack.
-Lunch is for 20-30 minutes. You must provide a packed lunch for your gymnast.
-Important: We have a Peanut Allergy Alert in all our venues. Please do not pack any items containing nut products. We also advise parents to ask their gymnast not to share food with others.
-Give your gymnast plenty of water for the day.
-Gymnasts must be there at 9:15 am on Day 1 of the camp to meet the coaches.
-If you need to take your gymnast early on any day, please inform one of our coaches in advance.
-Please collect your gymnast on time (2.30 pm) each day.
-Have fun!
Class Changes & Questions
Can My Child Attend Another Class If They Have Missed Theirs?
Unfortunately not. We have to maintain our class registers and group sizes for insurance purposes. Moving around between classes would mean we cannot control the numbers in the classes.
How Do I Move My Child From One Class To Another?
We allow members to move to a different class time / day / venue for a certain period when registration opens up on our website. We give our members a limited amount of time to register into their own classes first, and after that period, changes can be made. If you wish to move your child from one class to another, simply sign into your account, go to My Account/Bookings. Choose the booking you wish to edit. Select the new class and proceed as normal. No payment will be necessary when changing from one class to another of equal value. You may not be successful if your preferred class is already full. For more information, contact the office.
Can My Child Change Class Between Term 1 and Term 2?
We allow class changes to be made after our current members have had at least 5-6 weeks to register for their original space. To avoid disappointment, we recommend you register for your current class first. After that time period, sign in to your account and go to My Account/ Bookings. You can edit any current bookings here to any class with availability. There will be no charge for changing a booking. Or call the office and we’ll be able to make the change for you.
Can My Child Change Class Before The Start of the Year?
All our members will have the opportunity to choose any class in any venue for the start of the new year in September. We advise you to choose a class which you think will be most suitable to your child for the full year, September – May. If your child will change age groups within that time, we will of course try to accommodate a change between terms and as stated there is a time period for this during Term 2 registration.
What Can I Do If My Child Finds Their Class Too Easy?
Our classes are designed to cover a variety of different levels. Our general classes are designed for total beginners to a more advanced level. They should be constantly challenged learning new skills and progressing through our Olympian Awards. If we feel your child needs to move on we offer the following options:
- Advanced/Double Classes- these are designed for gymnasts with good ability to focus on those harder skills and conditioning. These classes run for two hours allowing more time on each apparatus. The program is based on our current recreational program, but for the higher levels.
- Tumbling Classes- these classes work exclusively on floor, airtrack and sometimes vault skills used in tumbling passes, such as round-off, somersaults, handsprings and connecting them all together.
- Teen/Youth Classes- these classes are designed for older members who wish to focus on particular skills that coaches can help them drill and perfect. As many of our older gymnasts also come to gymnastics for the social
- Recreational Display – we have a class open to any member to join to get a taste of Display Gymnastics. The main focus in these classes is tumbling skills, Acrobatics and dance, all choreographed together into a routine.
How Does My Child Join An Advanced Class?
To join an advanced class your child must receive a recommendation from their coach or Site Manager. You will have to contact the office to make the change between classes. This information may have to be verified by the office to ensure the child is in the correct class and that the class lists are updated correctly. Please Note: If your child is moving from a one-hour Rec class to a two-hour Advanced class there will be a difference in the fees for the remaining weeks of term.
How Does My Child Join The Display Squads?
Once a year invitations for Display Trials will be given to gymnasts that the Display coaches recommend should try out for the Squads. High-level skills criteria and dedication to the training times are very important for the teams. If your gymnast hasn’t received a recommendation you can talk with a Display coach and you might be allowed to trial, however they may recommend you try again next year depending on your ability.
Merchandise Questions
Where Can I Buy Club Merchandise?
Olympian Club Merchandise can be bought from our Online Shop and, at certain times of the year, our venue Site Managers will also have a limited amount of merchandise available to buy too.
When Will It Be Delivered?
If our Club Merchandise is in stock and it is ordered online your items will usually be delivered to your child’s next class. Please make contact with the Site Manager at your child’s venue for collection. If the item is out of stock it may take up to 4-6 weeks for delivery as we will have to order it in. You will be informed by email regarding your order if there are delays in delivery.
What If I Order The Wrong Size?
If you have ordered the wrong size you can return the item to the Site Manager who will arrange with the office to change your size. Alternatively you can contact the office to organise the correct size to be brought to your child’s class. If your item was packaged, we ask that you place the item you wish to exchange immediately back in to the original packaging for return.
Misc. Questions
Can We Speak To Our Child's Coach?
Our coaches are more than happy to speak to parents, however they also need to maximize coaching time with their gymnasts, if you wish to speak to us please do so at the end of the class.
If you wish to discuss any serious concerns we recommend you first email the office so that we can arrange with the coach/supervisor to make themselves available to talk with you.
What Do I Do If My Child Is Going To Miss More Than One Class?
If your gymnast is expected to be away for more than 2 weeks at a time please inform their coach or the head coach on the day. If your child will miss classes due to an injury or illness
My Child Really Wants To Improve, Is There Anything They Can Practise At Home?
A little practice at home every day can really help a child progress. Ask your child’s coach for conditioning exercises they can do. They can also practice the skills on our Olympian Progression Awards. Please ensure your child practices in a safe environment.
Who Do I contact If I Need To Speak To Anybody About My Child's Class?
If you would like to speak to us about your child’s gymnastics class you can contact us in our office via the following details:
Call us on 0860825737 or email us at info@olympiangymnastics.com
Alternatively you can speak to your child’s coach at the end of their class. We would like to request that parents wait until the end of class in order to maximise the coaching time with the gymnasts.
Or ask the Site Manager at the start or end of your class.